Privacy Policy

ABN 5542267 “King Living” or “We”
May 2015

Our Privacy Policy explains how and when We collect, use, store and distribute personal information that we collect about you; whether it’s in our stores, online or over the phone.

Collection and Use of Personal Information

To allow us to provide high quality service to you, and to help us improve our service, we collect information about your King Living experience through your use of our website, and your visits to our stores. We may also collect information from third parties about you. Some of the information we collect is anonymous—and relates to general interaction with King Living. Some of the information we collect is “Personally Identifiable Information” which relates to you personally. (“Personal Information”).

Personal Information we collect can include your: (i) name, and contact details (ii) residential address, city, state, postcode, area code, gender, age, purchase history, income, and other details that will help us develop and stock products that might appeal to you.(iii) products from King Living (and third parties) you already own, model numbers, date and place of purchase. Your communications with us, whether in store or online, including your responses to online forms, surveys or contest participation, any other information you supply in such communication may be retained by us to help us improve our business. Personal Information is stored and managed by us electronically and in hard copy.

We collect information from you when you:

  • Use our website;
  • Order goods and services from us;
  • Ask for a quote or apply for finance;
  • Contact us for further information;
  • Participate in our promotions and online or in store surveys;
  • Subscribe to our mailing list or otherwise submit information to us;
  • Submit a job application or résumé;
  • Other methods from time to time.

Other Information We May Collect

For statistical purposes we collect anonymous information on web site activity (such as top pages viewed, the number of pages viewed, the number of sessions, and most popular session times). We use this data to evaluate our web site performance and to improve the content we display to you. To evaluate the effectiveness of our online advertising (including click throughs from email marketing), we may use third parties to collect statistical data. No personal information is collected on these occasions.

King Living Will Use Information We Collect as Follows:

King Living will use and disclose your personal information for its business purposes including providing best quality products to you, promoting our products and services and to generally improve our business.

Disclosure of Information to Third Parties

King Living uses information you supply to allow us to provide our service to you. We will share your information with our employees, contractors and third party marketing, business and IT service providers we use to provide our service. We will require third parties who have access to information we collect to agree in writing to store and manage that information on terms consistent with this Privacy Policy.

Some of our Product suppliers and IT service suppliers are located overseas and your personal information may be transferred overseas to allow us to conduct our business.

Links to Third Party Sites

From time to time we include links to third party websites on our website. These links are published by us as a convenience to you. If you use these links, you will leave our website and we are not responsible for your use of any third party web service.

King Living is not responsible for any of these sites, their content or their usage of your personal information. We advise that you check the privacy policies on those sites.

Unsubscribe/Opt Out and Requests to Review, Revise Information We Collect

If you would like to unsubscribe from receiving our communications please contact us at

King Living also allows you to review and revise the personal information we collect about you. To contact us for such purpose please email us at and we will respond promptly to your request.

Credit Card and Other Financial Information

As a part of any application for financing of King Living products or your use of a credit card to make a purchase, King Living will collect financial and credit card information as a part of the King Living purchase process. King Living may need to provide this information to a third party in order to complete your finance application and or process your payment. Any third parties that are granted access to your finance or credit card information will only be granted such access to the extent needed to perform their functions. King Living warrants that it will use its best endeavours to ensure that all finance and credit card information is stored securely.

Click Stream Data

Each time you visit the website our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address. King Living may collect this information for statistical purposes to find out how the website is used and navigated, including the number of hits, the frequency and duration of visits, and most popular session times. We may use this information to evaluate and improve our web site performance.

Cookies and Web Use Tools

To improve our business, King Living uses a variety of tracking technologies such as cookies to recognise you each time you visit our website, as well as to track which pages are visited and what you look at on our site. A “Cookie” is a piece of information that our web server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.

A Cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most Internet browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more.

Privacy Officer

If you have any questions or concerns about this policy, or how we collect, manage and store your data or if you would like a hard copy of this policy, please contact the King Living Privacy Officer at:

King Living New Zealand Limited

353 Parnell Rd, Parnell, Auckland 1052


If you are concerned with the way King Living handled your personal information, please contact the Privacy Officer who will make available to you a privacy complaint form. You will be required to complete this form and return it to the Privacy Officer at King Living. This will ensure the prompt investigation of your complaint.


King Living takes security of your information very seriously. We review our online and in store security features on a regular basis and have committed to take all reasonable precautions to protect information we collect from you from loss, misuse or alteration.

Changes to This Statement

We reserve our right to revise this Privacy Policy from time to time. We will publish all updates to our Privacy Policy on our website

King Living Employees, Contractors and Position Applicants

Additional terms may apply to King Living Employees, Contractors, service providers and job applicants. We confirm that those further terms will be set out in any employment or service contracts. This Privacy Policy does not apply in relation to acts and practices of King Living which relate directly to the employee records of present and former employees of King Living.

© King Living 2015